Frequently Asked Questions

Installations FAQs

Answers to some of the most frequently asked questions on all aspects of our installations

Process FAQs

For information on the process of choosing, ordering and having doors installed by Wessex Garage Doors

Products FAQs

If you would like to learn more about the broad range of garage doors that we offer, here we answer your questions

Maintenance & Repairs FAQs

Looking for information on garage door maintenance? Here we answer commonly asked questions

Do you offer servicing?

Yes we can offer a comprehensive servicing and aftercare service, click here to learn more about our Service Passport Scheme.

When do I need to pay?

A 50% deposit will be required to place the order and then once your garage door and/or operator is delivered to us we will call you to arrange an installation date. The final 50% balance payment must be made prior to installation.

The call out fee for a service/repair is payable at the time of booking and is only refundable if we are unable to attend on the day agreed due to operational reasons.

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Areas we cover

We primarily cover Surrey, Sussex and Kent, delivering to everywhere from Guildford and Woking to Crawley, Tunbridge Wells and throughout the area.