Our Customer Charter

At Wessex Garage Doors we take our customer service seriously. Our customer charter outlines exactly what you can expect when you choose us as your garage door provider.

Customer Service

We pride ourselves on our outstanding customer service. Our friendly and experienced team can assist you with support any time you need it.

Free Home Survey

We will come and provide you with a free home survey at a time and date that suits you and your schedule.

 

Our Price Promise

We guarantee that we will beat any like-for-like, genuine written quote on your new garage door.

Door Installation

Our skilled and experienced fitting team aims to have your garage door installed within four working weeks of your order.

 

Telephone Call Back

When you request a call back you will hear from us within an hour.

Additional Work

In the unlikely scenario that we need to undertake additional work on your installation, we will always quote you a cost before proceeding.

 

Re-Scheduling

If we need to make any re-arrangements or re-scheduling, we aim to provide you with 24 hours’ notice or as early as the issue permits.

After Care

Our customer service team will be with you every step of the way no matter what you need from us.

Don’t take our word for it – we have built up a fantastic reputation for our garage doors and high quality service. Take a look at the reviews left by our satisfied customers on Checkatrade and our Google Reviews page for more details.

Garage Doors at Market Leading Prices - Call 01737 309 103
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